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BEFORE PUBLIC LAUNCH

Contractor Resolve launch checklist

Paid services remain off until the required reviews and business configuration are complete.

Legal review

Have an attorney review all draft policies, intake consent, service agreements, neutrality, conflict procedures, refund/cancellation terms and Georgia qualification requirements.

Existing Stripe authorization

Explicitly authorize your existing account connection. Confirm legal entity, business description, statement descriptor and permitted activities. Keep existing business products and checkout flows untouched.

Payment verification

Create separate one-time Contractor Resolve products. Test approval-only checkout, verified webhooks, duplicate protection, receipts and authorized refunds.

Security testing

Test customer and administrator access, document permissions, signed URLs, recovery, audit logs, retention and upload security. Configure malware scanning before accepting untrusted office files at scale.

Business information

Confirm the legal entity name, real contact email, phone, service coverage, reviewers, credentials where applicable and inspection availability. No invented business information is published.

Email delivery

Verify an owned sending domain on a paid plan, provide an owner notification address, then ask to enable confirmation and owner emails. Domain verification alone does not turn on sends.

Remaining platform workflows

Complete customer evidence management, administrator notes and report release, paid assessments, invitations, resolution tracking, and human-reviewed AI drafts before presenting those features as available.