Is the initial case review really free?
Yes. The initial screening includes basic intake, an eligibility review, identification of missing documents, and recommendations about available services. Paid assessments require case acceptance and scope confirmation.
Do you help both homeowners and contractors?
Yes. Our assessments focus on construction facts and available evidence, without automatically assuming either party is right or wrong.
Are you a law firm or a collection agency?
No. Contractor Resolve does not provide legal advice, determine legal liability, collect debts, or enforce settlement agreements.
Will you contact the other party automatically?
No. Submitting a case does not automatically contact the opposing party. Invitations and document sharing require an authorized, voluntary process.
Does an assessment include an on-site inspection?
No. The $399 and $799 assessments are document-based. On-site inspections start at $950 and are quoted separately.
Can you guarantee a refund or settlement?
No. No resolution or financial recovery is guaranteed. A documented discrepancy is not a determination of a legally owed refund.
Does submission pause legal deadlines?
No. Legal and contractual deadlines continue to apply. Consult a licensed attorney regarding deadlines or legal rights.
How are my documents handled?
Documents are stored privately and are not automatically shared with the other party. Authorized access is restricted. Do not assume attorney-client privilege or absolute confidentiality.
Where do you provide services?
Our initial service area is Georgia. Inspection availability and pricing depend on location and scope.
What if there is an immediate safety concern?
For immediate danger, contact local emergency services. A case screening is not an emergency response or safety inspection.