Start with documentation, not assumptions.
Review completed work, outstanding scope, approved changes, and payment terms before discussing an outstanding balance. Preserve your signed contract, scope, payment records, dated photographs, change orders, and relevant communications. Create a timeline that separates what is documented from what remains disputed.
What an independent review can help clarify
A document-based construction assessment reviews the agreed scope, documented payments, available evidence of progress, and missing information. It can identify inconsistencies and questions for both parties without determining legal liability or promising a refund.
Before taking your next step
Keep copies of original records and communicate clearly in writing where appropriate. Consider whether both parties would voluntarily participate in a structured discussion. Seek a licensed attorney’s advice about legal rights, lawsuits, or deadlines.